Verify an Energy Rebate Offer Before Sharing Information or Paying

To verify an energy rebate offer, Canadian homeowners should confirm the administrator, exact program and claimed provider relationship through an independently obtained official contact. A familiar logo, government-sounding name or confident savings claim does not establish that an offer is genuine.

The useful result is a short verification record before you share sensitive information, sign financing or pay. Authenticity is separate from whether your project qualifies.

Write down the actual claim

Record the organization, program name, proposed equipment, claimed assistance and what you are being asked to do. Save the message or quotation privately. Identify whether the offer concerns a rebate, loan, direct-install service or another product.

If a salesperson combines financing with a rebate claim, request the lender and repayment terms separately. Borrowed money is still an obligation, even when a genuine support program exists.

Find the administrator independently

Use a known official website or contact route, rather than the link or phone number in an unexpected message. Check the exact program name and delivery organization. Similar names and copied branding can conceal a different business.

The Home Renovation Savings program’s scam guidance warns about fake websites, false provider affiliations and pressure to enter loans or payment plans. It also supplies a route for checking uncertain affiliations. That is a specific administrator example, not a reason to assume every unfamiliar offer is fraudulent.

Verify the provider’s claimed role

Ask the administrator whether the company has the relationship it claims and whether the selected measure requires a participating contractor or approved service organization. A directory listing, professional licence and program participation can establish different things.

Do not infer government endorsement of a contractor from a rebate reference. Confirm the technical qualifications and contract scope separately from the funding relationship.

Use a claim-and-evidence log

Claim to check	Evidence to retain
The program exists and accepts the relevant application	Official page, date checked and applicable stream.
The provider has an authorized role	Administrator confirmation or the applicable official listing.
The proposed support has stated conditions	Current written terms, instrument and approval sequence.
The requested information is necessary	Official submission requirements and secure route.
The quotation uses a support assumption	Gross cost, conditional assistance and responsibility if it is declined.

Mark each entry confirmed, unresolved or inconsistent. Keep the source behind the answer; a second sales assurance is not independent verification.

Pause a commitment when the evidence does not match

Pressure to sign immediately should not replace the checks. Ask for the written offer and time to confirm the details. Do not send banking details, identity documents or utility credentials to an unverified party simply to reserve a claimed rebate.

If the administrator’s terms differ from the sales pitch, request a written correction before relying on the price or financing proposal. Use the administrator’s reporting or support process for a suspected impersonation. If you already disclosed sensitive information or paid, seek appropriate assistance promptly through verified channels.

Check eligibility after authenticity

A concrete solar and heating claim check

If a quote covers rooftop solar and a heat pump, the new National Heat Pump Rebate belongs only to the eligible heating budget. It cannot reduce the solar-only price or count as a solar-panel or battery rebate. ECCC’s November 1 program rules allow retroactive claims for eligible heat pump installations from November 1, 2026, with applications opening in early 2027. Verify the claim against the official rules and our National Heat Pump Rebate guide; a genuine program still does not establish personal eligibility, and ECCC says it never sells door-to-door or makes marketing calls about this rebate.

A real program still has applicant, property, equipment and timing requirements. Obtain the current instructions and identify the decision that must occur before purchase or installation. A submitted application is not an award.

Solenery’s personalized rebate discovery and address-based matching remain within the existing premium property flow. This verification checklist helps assess a claim; it does not establish your entitlement or promise a payment.